The Loyalty Group are proud to help achieve great results for their business. Here is what they say...
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Mr Frank Russo, Rainbow Meats, Chirnside Park, Victoria “Rainbow Meats has been associated with The Loyalty Group and the Lucky Buys Reward program since 1998.The program is electronic and very easy to use. Card holders, on average, spend 50% more then customers who don’t have a card. Customers appreciate and are excited about the opportunity to win cars and holidays”. We also know exactly who our customers are through our database. I have no hesitation in recommending The Loyalty Group and the Lucky Buys Reward program." |
Mr Geoff Wise, Mitre 10 Echuca, Victoria “The average spend by our Lucky Buys Reward customers is $43.93, which is well above normal daily sales of $26.50 per customers in this store. I believe the Lucky Buys Reward program encourages customers to spend more in my store and pulls them away from my opposition 'My Home Hardware' and 'Thrifty Link'." |
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Ms Robyn Kidd, The Crate ideas for living, Alexandra Hills Queensland "Since opening my store in July I have spent $20,000 on newspaper & magazine advertising with minimal results. I decided to do a VIP night using The Loyalty Group's services and the result was unbelievable. My turnover was equivalent to 4 days takings in a three hour period from 6-9pm on a Wednesday night. It was so cheap that I have decided not to waste any more money with newspapers and magazines and just send out newsletters with product specials to the customers who actually shop in our store." |
Mr Peter Boschman, Cunningham's IGA, Parkes, New South Wales “Since choosing the Lucky Buys Reward program as the preferred tool to achieve my needs I haven’t looked back. The customer support team at The Loyalty Group is fantastic in helping setting our marketing plans, issuing of reports, point of sale material and fielding our general enquiries. We have experienced a hefty increase in competition in recent times and I am very happy that I chose the Lucky Buys Reward Program as it has helped me maintain a solid customer base." |
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Mr Eric Noordzy, Manageing Director, Edge Clothing, Victoria “The Loyalty Group crew have been fantastic since the implementation of the program. The ongoing help, advice and support we receive from The Loyalty Group is great! Since its introduction, we have noticed that members are spending more and visiting more often and the program has definitely assisted to increase the turnover in our business.” |
Mr Artie Vella, Nambour Plaza Meats, Queensland “Our store in Nambour implemented the Lucky Buys Reward Program in September 2002 after seeing the positive impact it had with other businesses. Since then, we have seen a steady increase in sales. Reports created through the program show that our Lucky Buys Reward customers are now visiting the store 43% more often and spending 36% more than they were before we implemented the program. My average spend of my non Lucky Buys Reward customers is $16.80 compared to my Lucky Buys Reward customers who spend $26.48 which is an amazing $10 extra per visit. We believe we have already recouped our investment in the program.” |
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Mr Andrew Bertalli, Bertalli's Bakery, Benalla, Victoria “The Lucky Buys Reward program has enabled us to get a database of our own and know who they (customers) are, how often they come in and know their average spend. Last month we did a direct mail through Lucky Buys Reward with great results and I did not have to do a thing, The Loyalty Group did it all. This program has given me an advantage over the two bakeries and four coffee shops in town.” |
George Stylianou, Walker’s Mitre 10 (Hamilton) “Each customer is visiting our stores 3.59 times compared to 2.66 times when we started…..a growth of 34.9%”
Peter Boschman, Cunningham’s IGA, NSW “The customer support team at The Loyalty Group is fantastic… I am very happy that I chose Lucky Buys as it has helped me maintain a solid customer base as we have experienced a hefty increase in competition in recent times.” |
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Megan Hinde, Seymours Department Store QLD "Our customers love the Birthday Letters they receive in the mail, it makes their day”.
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